Jacqueline Hall
4 hours ago
I’ll be honest—I’ve always been a bit skeptical of coin and gold buyers because I don’t have enough expertise to know if I’m getting a fair deal. That hesitation was even stronger after a recent negative experience elsewhere where my items were dismissed without proper evaluation. So I came in cautious.
From the very first phone call, Shelley completely changed that. She got back to me almost immediately after I submitted an online quote request, and even though it was close to closing time, she made the effort to fit me in since I was already going to be in the area.
When I arrived, she greeted me warmly and instantly made me feel comfortable—like I was meeting up with someone I’d known for years. She was attentive, kind, and genuinely interested, asking about my background and taking the time to connect. As a reseller who often brings in smaller or mixed lots, I really appreciated that I was treated with the same level of respect and attention as someone bringing in a high-value collection. At no point did I feel like an inconvenience.
When it came to evaluating my items, Shelley was incredibly thorough and transparent. She tested everything right in front of me, explained what she was doing, and walked me through how values were determined. She even checked the live gold price before making an offer, which I really respected. There was no guesswork, no disappearing into the back room—just clear, honest communication the entire time.
On top of that, the offer she made was more than fair.
This experience completely restored my confidence in working with coin and jewelry buyers. I will absolutely be returning, and I’ll be recommending Midwest Coin & Jewelry to all of my reseller and collector connections.
Thank you, Shelley—you truly made my day, and I’m looking forward to working with you again.
From the very first phone call, Shelley completely changed that. She got back to me almost immediately after I submitted an online quote request, and even though it was close to closing time, she made the effort to fit me in since I was already going to be in the area.
When I arrived, she greeted me warmly and instantly made me feel comfortable—like I was meeting up with someone I’d known for years. She was attentive, kind, and genuinely interested, asking about my background and taking the time to connect. As a reseller who often brings in smaller or mixed lots, I really appreciated that I was treated with the same level of respect and attention as someone bringing in a high-value collection. At no point did I feel like an inconvenience.
When it came to evaluating my items, Shelley was incredibly thorough and transparent. She tested everything right in front of me, explained what she was doing, and walked me through how values were determined. She even checked the live gold price before making an offer, which I really respected. There was no guesswork, no disappearing into the back room—just clear, honest communication the entire time.
On top of that, the offer she made was more than fair.
This experience completely restored my confidence in working with coin and jewelry buyers. I will absolutely be returning, and I’ll be recommending Midwest Coin & Jewelry to all of my reseller and collector connections.
Thank you, Shelley—you truly made my day, and I’m looking forward to working with you again.
Jennifer Klitchko
2 days ago
Excellent service and very personable and helpful.
Glenn Nesheim
1 week ago
Great honest service from Chelly! 100 percent confidence in her and Midwest Coin!Great experience, would recommend!